Trust & Privacy
Privacy Policy
Effective date: April 7, 2026
At Tryat, we are committed to keeping farmer and rural marketplace interactions simple, useful, and privacy-respecting. This page explains what data we collect, why we use it, and how users stay in control.
1. Information We Collect
To operate the marketplace safely and reliably, Tryat may collect the following information:
- WhatsApp phone number used to access the service
- Messages, photos, voice inputs, and listing-related content shared with Tryat
- Listing details such as item, quantity, price, description, and approximate location
- Buyer interest, contact requests, and seller approvals
- Technical logs required for security, fraud prevention, and service reliability
2. How We Use Information
We use collected information only for legitimate service purposes, including:
- Creating, publishing, and managing listings
- Helping buyers discover relevant nearby items and services
- Processing contact requests between buyers and sellers
- Preventing spam, fraud, misuse, and unsafe content
- Improving search, listing quality, and overall user experience
- Monitoring system performance, reliability, and service health
We do not sell personal data to advertisers or third parties.
3. Contact Sharing and Listing Activation
Once a user confirms that an item should be added to Tryat, the listing becomes active and contact discovery is enabled by default so interested buyers can reach the seller.
Users remain in control at all times and may pause, reactivate, edit, or delete their listings whenever they choose.
4. Data Retention and Storage
Listing data, conversation metadata, and system logs may be stored securely for as long as necessary to operate the platform, resolve disputes, improve ranking quality, investigate abuse, and comply with legal obligations.
5. Security and Abuse Prevention
Tryat applies reasonable technical and organizational safeguards to protect user data, including access controls, logging, monitoring, and secure infrastructure practices.
While no online system can guarantee absolute security, protecting user trust is a core design principle of the platform.
6. Third-Party Services
Tryat relies on trusted third-party services such as WhatsApp, hosting providers, databases, storage systems, analytics, and infrastructure partners to run the service.
These providers may process limited data on our behalf under their own privacy and security policies.
7. User Rights and Control
Users may request:
- Listing edits or removal
- Deletion of listing-related data where applicable
- Pausing, reactivating, or deleting listings at any time
8. Policy Updates
We may update this Privacy Policy from time to time as the platform evolves, adds new features, or strengthens user protections. Material updates will be reflected on this page with a revised effective date.